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The roles played by soft and hard service quality and empathic caring towards patien satisfaction and loyalty: A study of views of patients on private and public hopsitals in Chiang Rai

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dc.contributor.author Mee Hnay en_US
dc.date.accessioned 2026-01-06T07:14:59Z
dc.date.available 2026-01-06T07:14:59Z
dc.date.issued 2015
dc.identifier.uri http://mfuir.mfu.ac.th:80/xmlui/handle/123456789/1456
dc.description Independent Study (M.B.A.) -- Entrepreneurial Management, School of Management. Mae Fah Luang University, 2015 en_US
dc.language.iso en_US en_US
dc.publisher Mae Fah Luang University. Learning Resources and Educational Media Centre en_US
dc.subject Hospitals -- Chiang Rai en_US
dc.subject Hospitals, Private -- Chiang Rai en_US
dc.subject Hospitals, Public -- Chiang Rai en_US
dc.title The roles played by soft and hard service quality and empathic caring towards patien satisfaction and loyalty: A study of views of patients on private and public hopsitals in Chiang Rai en_US
dc.type Thesis en_US
dc.contributor.advisor Tan, Chai Ching en_US


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